- What is the true problem?
- Who's problem is it?
- What's the problem's source?
- Does the problem need a solution?
The fledgling problem solver invariable rushes in with solutions before taking time to define the problem being solved. Even experienced solvers, when subjected to social pressure, yield to this demand for haste. When they do, many solutions are found, but not necessarily to the problem at hand. Don't mistake a solution method for a problem definition-especially if it's your own method.I especially like a term introduced in the book - solution probleming - which is the quest for problems to fit a solution.