That’s the ability of the less powerful people in the situation to talk to the more powerful people in the situation.
Seems like the challenges constantly come back to communication. The take-away for me:
When I see organizations with a high power differential, they keep falling back to command-and-control approaches, because the power differential is so ingrained in their culture. This is why a transition to agile is not just a technical issue, but a cultural issue too.
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